Welcome to the Q2/2022 Spring edition of the Murray Corp. quarterly newsletter, where we keep you up-to-date on the new and exciting ways
To our dear customers,
Thank you for your continued support. The last 2 plus years have been different, to say the least. We like to keep in touch and let you know what is happening here, and we welcome your feedback.
Demand from customers overall continues strong despite considerable uncertainty. We are able to produce products and keep up with demand. However, we still are encountering logistical challenges. Many of our products are made in our plants overseas, and we are seeing some slow improvements in costs, and transit times, but delays and problems do still come up periodically. We are located in Maryland, so we aim to import products via the port in Baltimore, but there are times this is not possible. We may have goods discharge in the port of Newark/New York. What we are finding is that the cost to truck a container from NYC to BWI has increased by around 500% in the past year!! This is just one example of the challenges we are working on to minimize the impact to our customers.
In addition, steel costs continue to spike, after a recent leveling off. We always purchase steel as economically as possible, but the highest priority is to make sure our customers have parts. Our aim is to maintain stable, realistic pricing. If we apply any price increases, it is only to address cost increases and not to gouge or increase our margins. Along with the steel, wages, packaging materials and freight costs, we also are feeling the impact of fuel and energy costs since the war in Ukraine. We are reacting only as needed, but we ask you to check on pricing, availability, and lead times when you are placing orders. If any updates or changes go into effect, we will send out a notification. Please remember that we did just have a general price increase going into effect for goods shipped after March 31st, 2022. If you have any questions, please contact your Murray Salesperson.
We’re here to help you keep your $#!+ together, and we appreciate your feedback. Let us know how we can better serve you.